Privacy Policy

Last updated: November 7, 2025

Introduction

BeyondViet ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

  • •Email address - When you join our waitlist
  • •Scenario usage data - Which scenarios you use (e.g., taxi, restaurant) to improve the app
  • •Dietary preferences - Only stored locally on your device for convenience

Information Collected Automatically

  • •Device information - Device type, operating system, app version
  • •Usage analytics - App crashes, feature usage, session duration
  • •Location data - Only when actively using map features (e.g., entering taxi destination)

Information We Do NOT Collect

  • ✓We do not track your location when the app is not in use
  • ✓We do not record conversations or translations
  • ✓We do not access your contacts, photos, or other personal files
  • ✓We do not sell your data to third parties

How We Use Your Information

  • •
    Provide the Service

    Enable communication scenarios between you and Vietnamese speakers

  • •
    Improve the app

    Understand which features are most useful

  • •
    Send updates

    Notify waitlist members about launch (you can unsubscribe anytime)

  • •
    Fix bugs

    Diagnose technical issues and crashes

  • •
    Comply with laws

    Meet legal obligations when required

Data Storage and Security

Most data is stored locally on your device. Server-stored data includes:

  • •Waitlist email addresses (encrypted)
  • •Anonymous usage analytics

We use industry-standard security measures including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

Data Retention

  • •
    Waitlist emails

    Until you unsubscribe or request deletion

  • •
    Usage analytics

    Retained for 12 months

  • •
    Locally stored data

    Until you delete the app

Your Rights (GDPR & CCPA Compliance)

You have the right to:

Access

Request a copy of your personal data

Correction

Request corrections to inaccurate data

Deletion

Request deletion of your data

Opt-out

Unsubscribe from marketing emails

Data portability

Receive your data in a portable format

Object to processing

Object to certain uses of your data

To exercise these rights, email us at: privacy@beyondviet.com

Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country. By using our Service, you consent to this transfer. We ensure appropriate safeguards are in place for international transfers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Significant changes will be notified via email (for waitlist members) or in-app notification.

Contact Us

If you have questions about this Privacy Policy:

Location: Vietnam